“Subtotals $4.50 and $8.80 for XF tax do not match.” WTF, United Airlines?

United Airlines claimed they were offering “future flight credits” for flights booked during a time period before the coronavirus outbreak hit the entire United States. But if you try to use their so-called credits, you might find they don’t work terribly well.

Upon searching for a flight with United’s “future flight credit” option, I was told that United was “unable to process” my request because “Subtotals $4.50 and $8.80 for the XF tax do not match.”

Whatever the fuck that means.

Apparently you can only use your credits for routes where all the random technicalities about taxes and regulations line up perfectly.

United is unable process my request because of a $4.30 difference in taxes.

No wonder United ranks second to last in the Wall Street Journal’s 2019 Airline Scorecard.

Posted in Uncategorized

About Mitchell Blatt

Mitchell Blatt is a travel writer, editor, and columnist who has lived and worked in China for six years. He is an author of two guidebooks, Panda Guides Hong Kong and Panda Guides China. He has been published in the USA Today, The Daily Beast, The National Interest, The Korea Times, Roads & Kingdoms, Vagabond Journey, Silkwinds and The World of Chinese, among other outlets. See examples of his published articles at www.ChinaTravelWriter.com